At Cheap Chic Women Dress Store, we’re committed to making your shopping experience as effortless and stylish as possible. Whether you’re updating your wardrobe with our trendy bandeau tops or finding the perfect beachwear for your next vacation, our shipping and returns policies are designed with your convenience in mind.

Shipping Information

Order Processing

We know you’re excited to receive your fashion finds! All orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Methods & Delivery Times

We offer two convenient shipping options to suit your needs:

Standard Shipping – $12.95

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after shipping
  • Tracking included

Free Shipping (Orders over $50)

  • Carrier: EMS
  • Delivery time: 15-25 business days after shipping
  • Tracking included

Note: Delivery times are estimates and may vary depending on your location and customs processing. We currently ship worldwide, excluding some Asian countries and remote areas.

Payment Options

We accept: Visa, MasterCard, JCB, and PayPal for your convenience.

Our Effortless Returns Policy

We want you to love every piece you order from us. If something isn’t quite right, our hassle-free returns process makes it easy to exchange or return items.

Return Basics

  • Return window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, and in original condition with all tags attached
  • Packaging: Must include original packaging

How to Return an Item

  1. Contact us within 15 days of delivery at [email protected] with your order number and whether you’d like a refund or exchange
  2. Our fashion-forward support team will email you a prepaid return label (US customers) or return instructions (international)
  3. Package your item securely and attach the return label
  4. Drop off at any DHL/FedEx location (standard returns) or follow provided instructions

Return Shipping Costs

  • US Customers: Free returns with our prepaid label
  • International Customers: Customer pays return shipping (original shipping fees are non-refundable)
  • Exchanges: We cover shipping for your replacement item

Refund Information

Once we receive and inspect your return:

  • Processing Time: 3-5 business days
  • Refund Method: Original payment method (Visa, MasterCard, JCB, PayPal)
  • Bank Processing: Additional 5-10 business days depending on your financial institution

Note: Sale items are eligible for exchange or store credit only.

Non-Returnable Items

To maintain hygiene standards, we cannot accept returns on:

  • Swimsuits (unless hygiene seal is intact)
  • Lingerie & Sleepwear (unless hygiene seal is intact)
  • Thong underwear (all styles)
  • Final sale items (clearly marked in product description)

Fashion Tip

Try on swimsuits and lingerie over your own undergarments to maintain hygiene – these items can only be returned if the hygiene seal is intact.

Exchange Request Template

To make your return request as smooth as possible, you can use this template when emailing us:

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Cheap Chic Team,

I would like to request a [refund/exchange] for my recent order (#[Your Order Number]). Below are the details:

Item Name: [e.g., “Floral Halter Neck Dress”]
Size/Color: [What you received vs. what you want if exchanging]
Reason for Return: [Fit, Color, Style, etc.]

Please advise next steps at your earliest convenience.

Best,
[Your Full Name]
[Your Email Address]

Need Help?

Our customer care team is always here to help you look effortlessly chic. Contact us at:

Remember: Our free shipping on orders over $50 makes trying multiple sizes easier than ever!