Welcome to Chic Women Dress Store! We’ve compiled answers to your most common questions about our trendy fashion offerings, shipping policies, and more. If you don’t find what you’re looking for, our fashion-forward customer service team is always happy to help at [email protected].
About Our Products
What styles of clothing do you offer?
We specialize in runway-inspired women’s fashion including backless dresses, bandeau tops, beachwear, chic co-ords, halter necklines, and trendy sleepwear. Our collection is carefully curated to offer affordable style for every occasion, from beach getaways to date nights.
How can I find specific sleeve styles?
Use our “Shop by Sleeve” category to easily find long sleeve dresses, short sleeve options, or sleeveless styles. This makes coordinating your perfect outfit effortless!
What are your most popular items?
Our customers love our backless dresses for special occasions, rompers and jumpsuits for versatile styling, and our trendy swimwear collections. Don’t forget to check our “Trends” section for the latest fashion-forward pieces!
Ordering & Payment
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect all your payment information. Your security is as important to us as your style.
How can I qualify for free shipping?
Orders over $50 automatically qualify for our complimentary shipping via EMS. Pro tip: Browse our “Shop by Type” categories to easily find coordinating pieces that help you reach the free shipping threshold!
Shipping & Delivery
Where do you ship?
We ship globally to bring affordable fashion to women everywhere! (Some remote areas and parts of Asia may be excluded.)
What are my shipping options?
Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch) – perfect when you need that backless dress for an upcoming event!
Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch) – ideal when building your seasonal wardrobe.
How long does order processing take?
We pride ourselves on quick 1-2 business day processing (excluding weekends and holidays). You’ll receive a tracking email as soon as your stylish pieces are on their way!
Returns & Exchanges
What is your return policy?
We want you to love every piece as much as we do! You may return items within 15 days of receipt for a refund or exchange. Items must be unworn, with tags attached, and in original packaging.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order number and details about the item you’d like to return. We’ll guide you through the simple process.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method for your return.
Account & Customer Service
How can I contact customer service?
Our fashion-forward team is always happy to help! Email us at [email protected] for assistance with any questions about your order, sizing, or styling advice.
Do you offer styling advice?
Absolutely! Our team loves helping customers put together complete looks. Feel free to ask about coordinating pieces from our collections – we’re especially proud of our “Co-ords” section for effortless matching sets.
Where is your company located?
Our headquarters is at 4587 Kennedy Court, Cambridge, US 02141, but we ship worldwide to bring chic fashion to your doorstep!
Still have questions? We’re here to help you look and feel fabulous! Contact us anytime at [email protected].
Happy styling,
The Chic Women Dress Team